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I have an iSense, and I can’t use the Calibrator app. What can I do to enable this?

The iSense was sold and supported by 3D Systems, and was designed to work primarily with their companion iSense 3D scanning app.

To provide a better user experience to iSense customers, Occipital has made Calibrator compatible with those iSenses purchased directly from 3D Systems and its authorized resellers.

If you have purchased an iSense from 3D Systems or an authorized reseller, then Calibrator is already activated for your device. If it is not, you can contact 3D Systems’ support at http://www.3dsystems.com/shop/support and they can help you to enable Calibrator on your iSense. You will need your proof of purchase and your iSense’s serial number.

If you did not purchase your iSense from 3D Systems or an authorized reseller, then Calibrator is not available for your device. We recommend that you do not purchase an iSense from amazon.com, ebay.com and other online sites where unauthorized resellers sell stolen, liquidated or otherwise unsupported merchandise.

Updated Aug. 10, 2016, 4:10 p.m. Permalink
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